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RETURN POLICY
Refunds
Products may be returned unopened for a refund within 14 days of its shipping
date. Items that are returned more than 30 days after delivery, are in
un-sellable condition, or are missing parts will be charged a 15% re-stocking
fee at our discretion. You can expect a refund in the same form of payment
originally used for purchase within 14 business days of our receiving
your return. Please note that we will only refund shipping costs if the
return is a result of our error.
A 15% restocking fee or the cost of shipping may be charged at our discretion
on items returned or refused because they are unwanted.
Note: Shavers, shaver parts, flat irons, hair dryers, trimmers, massagers,
foot spas and other personal hygiene products can never be returned once
opened.
Exchanges
Products may be exchanged within 14 days of its shipping date. You
will need to pay a minimum of $5.95 to cover shipping on the item you
are exchanging for. We will close and credit your previous order (less
shipping charges) and create a new order for you. If we are unable to
replace the item, you will be credited for the amount of the item.
Do not send us your old broken parts to see if we can get new ones.
We can not accept them due to insurance and health liabilities.
How to Return/Exchange Your Item
In order to return or exchange an item you will need to fill out our Return
Merchandise Request Form. We will then provide you with an RMA (Return
Merchandise Authorization) number to insure that your return is properly
routed and that your refund or replacement is processed properly.
Click Here to fill out the Return
Merchandise Request Form.
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